Frequently Asked Questions | Ignite Attachments
This FAQ page is here to make your life easier — just like our attachments and implements. Whether you’re wondering what fits your machine, how fast we ship, or what makes Ignite different, you’ll find straightforward info right here. No fluff, no runaround — just the details that help you get the job done.
Shipping & Delivery
What is the shipping policy at Ignite Attachments, and do you offer free shipping?
We offer free shipping on orders over $99 to the contiguous 48 U.S. states. Larger items (over 150 lbs) ship via truck freight and need a location accessible to a semi. Shipping timelines typically range from 7 to 10 business days, and all shipments include tracking details. The recipient must be present to inspect and sign for delivery. For full details, visit our Shipping Policies.
How are large Ignite Attachments deliveries unloaded?
Freight deliveries (150 lbs.+) are curbside drop-offs to semi-truck-accessible locations only. You’ll need compact equipment like a forklift, skid steer or tractor to unload. If you don’t have a way to lift your attachment off the truck, we offer an optional lift gate service to lower your item to the ground. Be sure to plan ahead so you don’t have to send the equipment back and incur return fees.
Can I change my shipping address after placing an order?
You may be able to change your shipping address if the item hasn’t left our distribution center. Contact Ignite (support@igniteattachments.com / 888-232-1988) as soon as possible to request a change. If it’s already shipped, rerouting may cost $85 or more depending on freight changes. Shipping to a new zip code or using a smaller truck may also affect the cost.
How long does shipping take at Ignite Attachments?
Most orders ship within 1-3 business days and arrive in 7 to 10 business days via standard or freight delivery, depending on the size. Once your order ships, you'll receive a tracking email. Large or custom orders may take longer based on product availability and freight schedules.
How much space is needed to receive a truck freight delivery from Ignite Attachments?
To receive a freight delivery from Ignite Attachments, you’ll need a flat, open space with enough room for a full-size semi to access and turn. Tight job sites or steep driveways might not cut it, so plan for wide clearance.
What should I do if my Ignite attachment is damaged during shipping?
Snap clear photos of the damage before unloading or removing straps. Note it on the Bill of Lading (BOL), then email us at support@igniteattachments.com within 48 hours. We’ll guide you through the claims and replacement process quickly.
Returns, Cancellations & Warranty
What is the return policy for Ignite Attachments?
We accept returns within 30 days for unused, uninstalled items still in original packaging. Fill out our Returns Form to get started. Return shipping costs apply unless the return is due to a warranty issue or shipping error.
What is the warranty for Ignite Attachments?
We back our attachments with a 6-month warranty on non-serialized attachments and hydraulic quick coupler components, and a 12-month warranty on serialized attachments and PTO-driven implements. During the warranty period, Ignite will provide free replacement parts or a full unit replacement if there's a defect in materials or workmanship. Make sure to fill out your Warranty Registration Form.
Can I cancel my Ignite Attachments order?
Orders can be cancelled any time before the shipment leaves our distribution center. To cancel, contact us with your order details and we'll see what we can do! If it’s already en route, it’ll need to go through our return process instead.
Pricing, Promos & Tax
Are there any current offers, promo codes or financing options available?
Absolutely. Ignite Attachments currently offers 0% financing for 90 days through Credit Key, along with free shipping on orders over $99. No promo codes needed—discounts apply automatically. [See Current Deals →]
How do I apply a sales tax exemption to my Ignite Attachments order?
To apply a sales tax exemption, Just create an Ignite account and email your exemption certificate to support@igniteattachments.com. We’ll process it in 1-2 business days and mark your account as tax exempt.
Attachment Fit & Selection
How do I choose the right attachment for my compact tractor?
Use our Fit Finder tool to select your tractor’s make and model, and instantly see compatible attachments and implements. Whether you need a grapple, pallet forks, or box blade, our system matches the right tools for your equipment specs — no measuring or guesswork required.
Where is my owner’s manual and warranty registration form?
You’ll never lose your owner’s manual, that’s because it’s connected to a QR on your equipment. You’ll find your warranty registration there as well.
How does Ignite’s Fit Finder tool help me choose the right attachment?
Our Fit Finder is an online compatibility tool that matches your equipment’s make and model with the right Ignite attachments. Simply enter your compact tractor, skid steer, or loader details, and the tool will display compatible attachments and implements based on manufacturer specs. This ensures a guaranteed fit without measuring or guesswork.
Product Information & Usage
What does a box blade do, and how is it used?
A box blade is your go-to attachment for heavy-duty tasks like grading soil, leveling gravel, backfilling and spreading material. It’s perfect for prepping land or maintaining driveways.
What’s the difference between a box blade and a land plane?
A box blade digs and moves material for reshaping terrain. A land plane smooths and finishes surfaces for a clean, even finish. Want both? Our box planegives you the best of both worlds in one tough tool.
Where are Ignite Attachments manufactured?
Almost all Ignite attachments are designed and built in the U.S. You’ll find a “Made in the USA” American flag icon on relevant product description pages to confirm!
